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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property
Hotel with free airport shuttle, a quick walk to Syracuse University
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Exterior
Room, 2 Double Beds, Non Smoking
Breakfast, lunch and dinner served
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
1060 E Genesee St, Syracuse, NY, 13210
  • Syracuse University
    7 min walk
  • Crouse Hospital
    10 min walk
  • SUNY Upstate Medical University
    11 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Shower/bath combination
  • 85 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking

Superior Suite, 1 King Bed, Non Smoking

Superior Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Pillow-top bed
Blackout curtains
  • 102 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 85 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Shower/bath combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
The Parkview Hotel
Pet-friendly
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1222)
The price is NZ$293
for 1 night
includes taxes & fees
16 Nov - 17 Nov
The Parkview Hotel

About the area

Syracuse

At Collegian Hotel & Suites, Trademark Collection by Wyndham you'll be within just a 10-minute stroll of Syracuse University and Crouse Hospital. Highlights at this hotel include a restaurant, a free airport shuttle and a 24-hour gym. .The restaurant, SALT Restaurant & Bar, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning cooked-to-order breakfast is available. There's also the convenience of self parking. .Sights within a 20-minute walk of this Eastside hotel include SUNY Upstate Medical University and Carrier Dome.

What's nearby

  • Syracuse University - 7 min walk
  • SUNY Upstate Medical University - 11 min walk
  • Carrier Dome - 15 min walk
  • The Oncenter - 16 min walk
  • Landmark Theatre - 2 min drive

Getting around

  • Syracuse Regional Transportation Center - 9 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Bleu Monkey Cafe - ‬9 min walk
  • ‪Faegan's Cafe & Pub - ‬8 min walk
  • ‪Peaks Coffee Company - ‬4 min walk
  • ‪XO Taco - ‬8 min walk

About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel with free airport shuttle, a quick walk to Syracuse University
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Collegian Hotel & Suites, Trademark Collection by Wyndham also features a 24-hour fitness centre, concierge services, and laundry facilities. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This Syracuse hotel is smoke free.

  • 159 guestrooms or units
  • 6 levels
  • 2 buildings
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 159 accommodations with designer toiletries and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Frequently asked questions

What is the cancellation policy at Collegian Hotel & Suites, Trademark Collection by Wyndham?

Collegian Hotel & Suites, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Collegian Hotel & Suites, Trademark Collection by Wyndham?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Collegian Hotel & Suites, Trademark Collection by Wyndham on 10 Nov 2024 start from NZ$276.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Collegian Hotel & Suites, Trademark Collection by Wyndham?

Yep, Collegian Hotel & Suites, Trademark Collection by Wyndham has an uncovered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to Collegian Hotel & Suites, Trademark Collection by Wyndham?

The closest beach to Collegian Hotel & Suites, Trademark Collection by Wyndham is Green Lakes Beach (14.1 km).

What makes Collegian Hotel & Suites, Trademark Collection by Wyndham a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Collegian Hotel & Suites, Trademark Collection by Wyndham.

Does Collegian Hotel & Suites, Trademark Collection by Wyndham serve breakfast?

Yep, cooked-to-order breakfast is offered daily.

Is there a free airport shuttle available at Collegian Hotel & Suites, Trademark Collection by Wyndham?

Yep, there's a free airport shuttle that runs from 8:00 AM - 10:00 PM at scheduled times.

Is there a bar or restaurant at Collegian Hotel & Suites, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Collegian Hotel & Suites, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is noon.

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 477 out of 1130 reviews" "
Rating 8 - Good. 269 out of 1130 reviews" "
Rating 6 - Okay. 185 out of 1130 reviews" "
Rating 4 - Poor. 105 out of 1130 reviews" "
Rating 2 - Terrible. 94 out of 1130 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay & the staff was exceptional both at the Front Desk, the restaurant and the bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel. Convenient and had free shuttle
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Holly

Stayed 1 night in Jul 2024

10/10 Excellent

Paras

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Marco

Urine stain in the room
Stayed 1 night in Jul 2024

8/10 Good

Katie

Travelled with family
Liked: Staff & service
pro: Hotel was good, staff were very friendly and quick. Con: The rooms were average cleanliness (could have used a bit more wipe down on surfaces) and the bed and pillows were not super comfortable, I would suggest to bring a pillow. Overall stay was decent.
Stayed 1 night in Jul 2024

6/10 Okay

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were very small. No refrigerator or microwave in the room. The lobby and gym were nice and the staff were excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed her before while visiting the University and probably will again. Pt was clean and comfortable and close to campus.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Pros & Cons
Upon check in we were told the room we booked was not available. However, she "upgraded" us to the presidential suite. While the room was very spacious, unfortunately it meant we were only given a room with one bed, unlike the 2 we had booked. So one guest had to sleep on the sleeper sofa which was uncomfortable for multiple nights. Tila at the front desk was friendly, incredibly helpful and responsive to our requests an asset to the collegian for sure! Room was near the street where construction was taking place. Very loud first thing in the morning.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
AC not working
The front desk staff was dismissive of our concerns. Our room was 76 degrees and wouldn’t cool. They would say they were looking into it and never get back to us. It was extremely uncomfortable to sleep.
Stayed 3 nights in Jul 2024

2/10 Terrible

Dennis

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Karla

Travelled with family, Business traveller
Liked: Amenities
1st room assigned to us was open with note “maintenance in progress”, 2nd room smelled funny and a bed was unmade.
Stayed 1 night in Jul 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Did not like paying for parking and the room was too small for a king bed.
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
First room no ac. Staff very nice and gave me different room. Beds very uncomfortable, floors sticky.
Stayed 1 night in Jul 2024

6/10 Okay

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Colette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
The shower attachment broke on my head I was there for four days and they only cleaned my room when I requested it. I did not have the do not disturb sign on my door I had to call the front desk for towels and coffee because my room was not cleaned They would not serve me breakfast at 10:45, even though it was listed on the menu that they served breakfast until 11am. They were vacuuming outside of my room at 6:30am for two mornings, which woke me up and I could not go back to sleep
Stayed 3 nights in Jul 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very clean and the staff are polite and helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Tikie

Stayed 1 night in Jun 2024

10/10 Excellent

Tarikah, Mount Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great customer service.
Stayed 2 nights in Jun 2024

8/10 Good

Kathie

Travelled with family
Liked: Staff & service
Close to campus, comfortable beds
Comfortable room. Has the basics and the bed and pillows were comfortable. Details were overlooked- no washcloth, lightbulbs out, And you have to pay for parking which seems odd given the campus location.
Stayed 2 nights in Jul 2024

4/10 Poor

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The pros: staff was very nice and helpful and the room was clean. The negative: my car got broken into in their parking lot the one night I was there. It sounds like this is a common occurrence in the city of Syracuse. Overall I really like the hotel but if I go to Syracuse again I’ll stay somewhere that’s not right in the city.
Stayed 1 night in Jul 2024