6/10 Okay
Verified traveller
Travelled with family
27 Jul 2024
Average place to stay
Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start!
Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room.
Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge.
Beds soft, pillows were thin and ineffective.
Has a small pool, we didn’t use it.
Parking spaces available for car if needed, gate closed overnight so secure.
Location: close to esplanade but a decent walk to get to shops and cafes
Verified traveller
Stayed 3 nights in Jul 2024