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JW Marriott Las Vegas Resort & Spa

4.0 star property
Resort in Las Vegas with 7 restaurants and full-service spa

Photo gallery for JW Marriott Las Vegas Resort & Spa

Seasonal outdoor pool, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Exterior
7 restaurants, breakfast, lunch, dinner served; American cuisine
Meeting facility
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast available
  • Room service
The current price is NZ$532
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
221 N Rampart Blvd, Las Vegas, NV, 89144
  • Casino at JW Marriott Las Vegas Resort
    ‪4 min walk‬
  • Suncoast Hotel Casino
    ‪16 min walk‬
  • Red Rock Casino
    ‪6 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪31 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio, 1 King Bed

Junior Studio, 1 King Bed

Junior Studio, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Junior Studio, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

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About the area

Las Vegas

At JW Marriott Las Vegas Resort & Spa you'll be within just a 5-minute stroll of Casino at JW Marriott Las Vegas Resort and within 20 minutes of Suncoast Hotel Casino. Highlights at this resort include 7 restaurants, a full-service spa and a golf course. .A day of pampering at SPA AQUAE can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Hawthorn Grill, serves American cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. 18000 square feet (1672 square metres) of event facilities include 35 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 11 AM. .Attractions within a 10-minute drive of this 4-property class Summerlin resort include Red Rock Canyon National Conservation Area and Golden Nugget Casino.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Angel Park Golf Club - 2 min walk - 0.2 km
  • Casino at JW Marriott Las Vegas Resort - 4 min walk - 0.4 km
  • Suncoast Hotel Casino - 16 min walk - 1.4 km
  • Kellogg Zaher Sports Complex - 3 min drive - 3.3 km
  • Red Rock Casino - 6 min drive - 5.9 km

Getting around

  • Las Vegas International Airport Station - 33 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 31 min drive

Restaurants

  • ‪Rampart Casino - ‬8 min walk
  • ‪Addison's Lounge - ‬8 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪The Cheesecake Factory - ‬16 min walk
  • ‪Du-par's Restaurant and Bakery - ‬15 min walk

About this property

JW Marriott Las Vegas Resort & Spa

Resort in Las Vegas with 7 restaurants and full-service spa
JW Marriott Las Vegas Resort & Spa offers its guests a full-service spa, a golf course, and a waterslide. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business centre and 35 meeting rooms are available. Event space at this resort measures 18000 square feet (1672 square metres) and includes a conference centre. A seasonal outdoor pool, a health club, and a hot tub are also featured at the business-friendly JW Marriott Las Vegas Resort & Spa.

This 4-star Las Vegas resort is smoke free.

  • 548 guestrooms or units
  • 6 levels
  • 7 dining venues
  • 18000 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1999
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
JW Marriott Las Vegas Resort & Spa offers 548 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

SPA AQUAE has 36 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 2 years old are not allowed in the spa.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22.99 per person
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Hawthorn Grill
  • Jade Asian Kitchen
  • Market Place Buffet
  • Spiedini Ristorante
  • Waterside Grille

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • Business centre
  • Conference centre (18,000 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 36 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 03 November to 07 March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cots (infant beds) are available for USD 25.00 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.99 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.00 per stay
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

J W Las Vegas Marriott
J W Las Vegas Marriott Resort
J W Marriott Las Vegas
JW Marriott Las Vegas Resort
J W Marriott Resort Las Vegas
Las Vegas J W Marriott Resort
W Resort Las Vegas
J W Marriott Las Vegas Resort
JW Marriott Las Vegas
Jw Marriott Las Vegas Resort Spa & Golf Hotel
Jw Marriott Las Vegas Resort Spa And Golf
J W Marriott Las Vegas Resort Spa
Las Vegas Marriott
Jw Marriott Las Vegas Resort
Spa & Golf Hotel Las Vegas
JW Marriott Las Vegas Resort Spa
Jw Marriott Las Vegas & Spa
JW Marriott Las Vegas Resort Spa

Frequently asked questions

What is the cancellation policy at JW Marriott Las Vegas Resort & Spa?

JW Marriott Las Vegas Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Las Vegas Resort & Spa?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at JW Marriott Las Vegas Resort & Spa on 13 Apr 2025 start from NZ$444.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at JW Marriott Las Vegas Resort & Spa?

Yep, SPA AQUAE is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does JW Marriott Las Vegas Resort & Spa have a pool?

JW Marriott Las Vegas Resort & Spa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM (Seasonal outdoor pool open from March to October).

Does JW Marriott Las Vegas Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JW Marriott Las Vegas Resort & Spa?

JW Marriott Las Vegas Resort & Spa features a full-service spa, a health club and 7 restaurants.

What makes JW Marriott Las Vegas Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Las Vegas Resort & Spa.

Does JW Marriott Las Vegas Resort & Spa serve breakfast?

You bet, buffet brekkie is offered daily from 6 AM to 11 AM.

Is there a free airport shuttle available at JW Marriott Las Vegas Resort & Spa?

No, JW Marriott Las Vegas Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Las Vegas Resort & Spa?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Las Vegas Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at JW Marriott Las Vegas Resort & Spa?

No, pets are not allowed.

Is there a golf course on site at JW Marriott Las Vegas Resort & Spa?

Yep, JW Marriott Las Vegas Resort & Spa has an 18-hole golf course.

JW Marriott Las Vegas Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis, Union

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is there u want! Food, entertainment, sport book, spa! Had a fabulous time and very comfortable. One thing….the smoking, if u could have a non smoking section for the hotel as well as the gambling casino…would be good. I retire to my room because I had difficulty breathing. Only to be awaking coughing because somewhere somehow my room was filled with cigar smoke! I had to open the balcony window to let it out! A minor inconvenience but the property was top notch!
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We would stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

NATALIE, HOUSTON

Travelled with partner
Disliked: Amenities, property conditions & facilities
We used to love coming here. But since the remodel, the hotel has gone way down in service, smell, room service (Ha!) and more. We will NOT be returning.

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dominic

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Nice staff but aging facility.
We checked into the hotel on the 10th and scheduled to check out on the morning of the 13th. We were in town for a wedding with our two kids. Upon checking in we were upgraded to a suite by the lovely staff as our room was not ready. Unfortunately upon getting to the room at roughly 10pm the heat never came on and the suite stayed at a rather chilly 63 degrees after the heating unit went out on the roof. We informed the front desk on the morning of the 11th and around 8pm on the 11th the hotel maintenance team showed up and fixed the heating unit on the roof. We also notified the front desk that during the day we lost water and that there were no trash cans in our hotel room, anywhere. We were told that there weren’t trash cans available cause the hotel is going under renovations. There was no running water to the suite to flush toilets or for running water to get cleaned up. Due to the staff not being able to fix this issue we resorted to having to go to a friends house to shower and get cleaned up. Water was finally fixed the evening before we left.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan

Stayed 3 nights in Dec 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Fantastic property. The rooms were spacious, extremely clean, and the amenities were top notch.
Stayed 3 nights in Dec 2024

10/10 Excellent

diana

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are large, quiet and comfortable! Love this property!
Stayed 4 nights in Nov 2024

10/10 Excellent

Susie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Leda

Travelled with family and small children
Beautiful property. We always stay there when we visit family. Very relaxing atmosphere away from the busy strip, love that it’s surrounded by waterfalls as you walk in the garden. Highly recommended
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Overall I enjoyed my stay at the hotel and would stay there agin but I will comment on things that needed improving... I did not realize how far away from the strip the hotel was and incurred 400.00 in uber fees but this is no fault of the hotel. Additionally, we were misinformed though that there was a shuttle from the hotel to the strip. We arrived late on Friday evening having traveled from South Florida. I thought it was impersonal and exhausting to drag our luggage from the hotel lobby all the way to the Palms tower on our own. A bellman or cart would have been helpful. On several occasions we asked concierge or front desk attendants about various hotel accommodations (one being about the pool, one about rampart card, and one about drinks) and the answers were brief and somewhat unfriendly. Lastly, I asked for housekeeping service on the Saturday of our first full day and was told we may have missed the time (which we did) but then our room was not cleaned on Sunday either. Our towels had been refreshed upon request but our dirty towels had been piling up in the bathroom for three nights and our beds were never made. I am a Bonvoy member and always try to stay at a participating Marriot property.
Stayed 3 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really lovely resort hotel. We had a large, first floor room that was clean and well appointed with a patio. The staff was universally friendly and helpful. Restaurants were ok. It is an approximately 20 minute ride to the strip (+\- $30 Uber ride).
Stayed 3 nights in Nov 2024

8/10 Good

Megan, Peoria

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Quiet area. Nice grounds and landscaping.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that although the property was in Las Vegas, it didn’t feel like LV. Beautiful grounds and good restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great stay here. Our room was spacious and had a great view of the mountains, every single staffer was really kind and helpful, the food was tasty (we only tried the Earl Grey Cafe but would have tried others if we had had more time), the casino was the perfect size (not too overwhelming, but a great variety), and the salon was beautiful. It was too chilly for the pool, but the grounds were gorgeous and the property on the whole felt light and airy. Plus it’s great to be off the strip to easily explore other areas in Summerlin and nearby. (And the Uber to the strip was only 20 minutes, so don’t let the distance deter you.) It really was the whole package- thank you! We’ll be back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Henry

Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall our stay at JW Marriott was good. Our suite conditions were just not at its best. We had cabinets with chipped wood coming off. Floors were stained and did not seem very clean. Shower was a bit dirty and did not drain as it’s suppose to. Location was great and quiet. Would definitely reconsider next time as this is suppose to be a luxurious hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I as grest
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always love staying here and will continue to do so. But we didn’t get maid service the whole time we were there. Even though we asked twice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crispina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Oct 2024