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Hotel Bencoolen@Hong Kong Street

4.0 star property
Hotel with free parking, a short walk to Raffles Place
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Deluxe Room, 1 Queen Bed
Deluxe Garden Queen (New Wing) | Terrace/patio
Lobby
Front of property - evening/night

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
47 Hongkong Street, Singapore, 059685
  • Clarke Quay Central
    3 min walk
  • Boat Quay
    5 min walk
  • Raffles Place
    6 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    28 min drive

Room options

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Highlights

Garden
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
2 bathrooms
Separate bath and shower
Rainfall showerhead
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

Highlights

Balcony
Separate dining area
Air conditioning
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing)

Executive Premier King (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Mercure ICON Singapore City Centre
Pool
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (359)
The price is NZ$247
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Mercure ICON Singapore City Centre

About the area

Singapore

Hotel Bencoolen@Hong Kong Street places you in the centre of Singapore, within just a 15-minute stroll of popular places like Raffles Place and Merlion. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 4-property class Downtown Singapore hotel include Gardens by the Bay and Marina Bay Sands Casino.

What's nearby

  • Raffles Place - 6 min walk
  • Merlion - 14 min walk
  • Marina Bay Sands Skypark - 3 min drive
  • Marina Bay Sands Casino - 4 min drive
  • Orchard Road - 4 min drive

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Singapore (XSP-Seletar) - 23 min drive

Restaurants

  • ‪Punch - ‬1 min walk
  • ‪Un-Yang-Kor-Dai - ‬1 min walk
  • ‪Foc by Nandu Jubany - ‬1 min walk
  • ‪Dawn - ‬1 min walk
  • ‪Neon Pigeon - ‬1 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Hotel with free parking, a short walk to Raffles Place
Hotel Bencoolen@Hong Kong Street offers its guests an outdoor pool, a terrace, and a garden. WiFi is free in public spaces. Hotel Bencoolen@Hong Kong Street also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 4-star Singapore hotel is smoke free.

  • 33 guestrooms or units
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Hotel Bencoolen@Hong Kong Street offers 33 air-conditioned accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

What is the cancellation policy at Hotel Bencoolen@Hong Kong Street ?

Hotel Bencoolen@Hong Kong Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bencoolen@Hong Kong Street ?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Bencoolen@Hong Kong Street on 1 Dec 2024 start from NZ$211.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Bencoolen@Hong Kong Street ?

Yep, Hotel Bencoolen@Hong Kong Street has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Bencoolen@Hong Kong Street ?

The closest beach to Hotel Bencoolen@Hong Kong Street is Palawan Beach (5.2 km).

Does Hotel Bencoolen@Hong Kong Street have a pool?

Hotel Bencoolen@Hong Kong Street has an outdoor pool.

Is there a free airport shuttle available at Hotel Bencoolen@Hong Kong Street ?

No, Hotel Bencoolen@Hong Kong Street does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bencoolen@Hong Kong Street ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Bencoolen@Hong Kong Street ?

No, pets are not allowed.

Hotel Bencoolen@Hong Kong Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 953 reviews" "
Rating 8 - Good. 391 out of 953 reviews" "
Rating 6 - Okay. 114 out of 953 reviews" "
Rating 4 - Poor. 31 out of 953 reviews" "
Rating 2 - Terrible. 18 out of 953 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. Breakfast is average And the rooms. Rooms are cleaned everyday.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent location. Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny-Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to MRT (2)
Room was small but modern. Hotel close to 2 MRT stations. Breakfast was a let down, not enough room for all the guests but beyond this all was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but there is NO POOL!
Hotel was nice at 1st glance but room was extremely small. Could not walk around bed when 2 people in room as no space. Bed is against the wall which is all windows. Room is only big enough for 1 person not 2. Does have an amazing bathtub room but no place for luggage. Shower has mold. Beautiful garden arra but it is a waiste of space. Great for a 1 or 2 night stay as in wonderful location close to public transportation. Breakfast is included but not good. We only ate it one of the 4 nights. Staff is amazing and very helpful. They let us store pur luggage as only place in room for it was in the shower kr in the wet closet where oversized amazing tub is. Very close to rail, bus stops and hawkers. There is no pool. What is said to be a pool is an old hot tub and does not even look to have a filter.
Stayed 4 nights in Aug 2024

2/10 Terrible

neil

Liked: Cleanliness
Disliked: Staff & service, room comfort
living in a shoe box
the location is perfect but the room we had was so small it was ridiculous you couldn't even sit on the toilet properly in the bathroom it was like being in a phone box. i heard at least 3 ither couples ask for upgrades to a bigger room and all we and them got was fully booked they was not interested at all overall very disappointing
Stayed 3 nights in Aug 2024

8/10 Good

MARTYN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very good unfortunately the street was noisy due to work renovations being done in the street but it was out of the hotel control.
Stayed 9 nights in Jul 2024

8/10 Good

Mahmud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Ricardo, El Paso

Disliked: Amenities, property conditions & facilities
Not as advertised on webpage. Property is old and dirty. Mildew on bath tile grout says it all. Wall paper pealing away. Weird smells. Breakfast is bad. Do not recommend this place at all.
Stayed 2 nights in Jul 2024

8/10 Good

Muhamed

Stayed 5 nights in Jun 2024

6/10 Okay

Carol

Travelled with partner
Liked: Staff & service
A perfectly adequate hotel. Situation is great. However, it is getting a little tired. New towels would be nice, not thin, old frayed ones. And breakfast wasn't that great, tea/coffee and toast was ok.
Stayed 4 nights in Jun 2024

2/10 Terrible

Olivier

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware - this hotel is a scam! We booked a room in this hotel (room (3)204 in the "new" wing of the hotel, which is not where the main reception is, but two doors away on the street from the main hotel) to find out upon arrival that the room had no window with natural light. The window was facing a wall in the pitch black corridor with zero natural light. I am not sure how it's even allowed to rent this cupboard and call it a hotel room. At night there was a loud humming electrical noise as well, so it was hard to sleep. Also, it cost us 600 dollars for 2 nights! It really spoiled our vacation. The hotel did not want to move us to another room when we complained nor to refund us so that we can find a normal hotel instead. There was no information about this when we were booking this hotel as we would NEVER have booked this room. At the reception they told us that other guests also complained in the past about this, so they are very aware of the issue but they chose to hide it so they can scam guests. They also ask for upfront payment at the reception upon check-in, to ensure they have your money so you cannot leave after you discover the scam. Terrible experience!! Stay away!
Stayed 2 nights in Jun 2024

10/10 Excellent

Chui Pheng

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

ZI CHAO

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 3 nights in Jun 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience!
Stayed 1 night in May 2024

10/10 Excellent

Gabriele

Stayed 3 nights in May 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We had the loft stay which we thoroughly enjoyed, breakfast was included, though very simple. Overall a very enjoyable stay!
Stayed 2 nights in May 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance to lots of restaurants and MRT stations.
Stayed 2 nights in May 2024

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities
A little lower cost. A little less nice.
Stayed 2 nights in Singapore at Hotel Bencoolen@Hong Kong Street. Location is good, not too far from Clark Quay MRT station and easy walking distance to both Clark Quay and Boat Quay. Hotel appears to have aged some since photos shown online. Room was clean but condition of room and common areas no longer new. See photo of Garden Patio as representative. (Some of the trellises missing from wall and overall, garden patio probably not as nice as it once was). Room was lower priced than some of the newer hotels in area, just not as nice. Coffee machine in lobby was good and included breakfast wasn't bad. Had intermittent issues with door lock. Sometimes it worked and sometimes it didn't. Perhaps batteries low. Reported to front desk. Attendant checked it out and said "it worked for them" so they didn't do further follow up. Was hoping to get "more than we paid for" but probably got "what we paid for".
Garden Patio. Missing trellises.
Stayed 2 nights in Apr 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast: Not enough seating available for the number of hotel guest. Food kept running out and it can take up to 10 mins for food to be replenished. Hotel Location is good with easy access to MRT and very close to Clarke Quay and Boat Quay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Suzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and really friendly staff. Good location just off Clarke Quay. Would stay here again
Stayed 3 nights in Apr 2024

6/10 Okay

Chui Yin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sergey, Northbrook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Mar 2024

8/10 Good

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location. The staff are friendly and very helpful. They let us leave our luggages there before checkin time and after checkout. The room is very quiet, but small though. We only stayed for night, so it was not an issue. We had a nice stay. Thank you!

8/10 Good

Joseph, Alexandria

Liked: Staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service
There was a huge pillar in the room that meant you could only get in and out of one side - not good for a double or a premium room.
Stayed 1 night in Nov 2023