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The Quay Hotel

2.0 star property
Hotel with a rooftop terrace, a short walk to Raffles Place
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Quay Hotel

Deluxe Family Room
Front of property
Property grounds
Porch
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
57 South Bridge Road, Singapore, 058688
  • Boat Quay
    5 min walk
  • Clarke Quay Central
    6 min walk
  • Raffles Place
    6 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    26 min drive

Room options

View all photos for Superior Twin Room without windows

Superior Twin Room without windows

Superior Twin Room without windows

Highlights

Air conditioning
Heating
Fridge
Smart TV
Renovated in 2017
Bidet
Hairdryer
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room without windows

Superior Double Room without windows

Superior Double Room without windows

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Smart TV
Renovated in 2017
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Smart TV
Renovated in 2017
Bidet
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Renovated in 2017
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Smart TV
Renovated in 2017
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
lyf Funan Singapore
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Air conditioning
Gym
Game room
4.4 out of 5, Excellent, (746)
The price is NZ$288
for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

Singapore

The Quay Hotel places you in the centre of Singapore, within just a 15-minute stroll of popular places like Raffles Place and Merlion. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Other amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this Downtown Singapore hotel include Gardens by the Bay and Marina Bay Sands Casino.

What's nearby

  • Raffles Place - 6 min walk
  • Merlion - 13 min walk
  • Marina Bay Sands Skypark - 3 min drive
  • Marina Bay Sands Casino - 3 min drive
  • Orchard Road - 4 min drive

Getting around

  • Clarke Quay Station - 6 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 25 min drive

Restaurants

  • ‪Un-Yang-Kor-Dai - ‬1 min drive
  • ‪Dawn - ‬1 min walk
  • ‪Dumpling Darlings - ‬2 min walk
  • ‪Killiney Kopitiam - ‬3 min walk
  • ‪Lumo Bar & Restaurant - ‬1 min walk

About this property

The Quay Hotel

Hotel with a rooftop terrace, a short walk to Raffles Place
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, a vending machine, and multilingual staff are also featured at The Quay Hotel.

This Singapore hotel is smoke free.

  • 41 guestrooms or units
  • Built in 2017
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
The Quay Hotel offers 41 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Singapore hotel provides complimentary wireless Internet access. Smart televisions come with cable channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Built in 2017
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: SGD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SGD 75 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: SGD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quay Hotel Singapore
Quay Hotel
Quay Singapore
The Quay Hotel Hotel
The Quay Hotel Singapore
The Quay Hotel (SG Clean)
The Quay Hotel Hotel Singapore

Frequently asked questions

What is the cancellation policy at The Quay Hotel?

The Quay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Quay Hotel?

The closest beach to The Quay Hotel is Palawan Beach (5.2 km).

Is there a free airport shuttle available at The Quay Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Quay Hotel?

Yep, you can grab a meal at The Quay Hotel's onsite restaurant.

What time are check-in & check-out at The Quay Hotel?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at The Quay Hotel?

No, pets are not allowed.

The Quay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 424 reviews" "
Rating 8 - Good. 176 out of 424 reviews" "
Rating 6 - Okay. 57 out of 424 reviews" "
Rating 4 - Poor. 19 out of 424 reviews" "
Rating 2 - Terrible. 14 out of 424 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it a nice and simple hotel that is conveniently located. Staffs are all nice and courteous. However, the room is very small but ok.
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Stayed 2 nights in Jul 2024

8/10 Good

Ruth

Liked: Amenities
Nice, it’s beside the bus stop. Walking distance to tourist attractions.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent location to stay in Singapore. The room was small but adequate. Transport was literally outside the door and many cheap traditional eateries and restaurants within a very short walk.
Stayed 4 nights in May 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, nice staff, horrible housekeeping
Staff was very nice, housekeeping was horrible. Asked for clean sheets after bugs were present and they just turned pillows over. Would never stay there again.
Stayed 7 nights in May 2024

8/10 Good

Dianne

The location of the Quay hotel was perfect. We were in an easy walk of restaurants, train station and tourist spots. We booked a very budget room with no windows and were pleasantly surprised at the size and amenities in the room. Room was clean and with no windows it stayed dark in the mornings. Great hotel choice for a couple of nights stop over if you are on a budget.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

LOGIE MADAMBA, HAWTHORNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to the tourist attractions.
Stayed 2 nights in Feb 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very well situated in the middle of the tourist area and is priced very well by providing basic housing (no windows) and no frills. Good deal for the cost.
Stayed 2 nights in Apr 2024

6/10 Okay

Dearne

Travelled with family and small children
Liked: Cleanliness
Hotel was very small and basic, room size was good with a very low bed big enough for us and our 3 year old. Being on the second floor there was loud street noise all night long. Ear plugs were provided but didn’t help our 3 year old sleep and it did not get quiet even overnight. Wouldn’t stay again even though location was walking distance to hawker markets/quay
Stayed 2 nights in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Edgardo

Travelled with family
Liked: Property conditions & facilities
It's proximity to some areas of interest to tourist. Cheap.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tika

Cozy room
Stayed 2 nights in Feb 2024

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Dec 2023

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
In contrary to some critical reviews of the Quay Hotel found on various websites, we were pleasently surprised with our stay. Rooms are clean and renovated, check-in as well as check-out was quick and trouble-free, hotel staff was friendly. We did not notice any street noice in the rooms. My only comment is that air conditioning in one of our rooms (the one located on last floor) could be less noisy - even if cooling was switched off, the fan was working permanently - which was bit disturbing during the first night when we were struggling with jet lag, but was no issue afterwards. Overall, we were satisfied with our stay, given the accomodation prices in Singapore, the price/quality ratio was excellent. Will be happy to stay here again.
Stayed 7 nights in Feb 2024

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service
Clean bedroom and shower. Carpet very stained in places otherwise for the price it was conveniently situated and staff were very pleasant and helpful. Overall I would recommend it.
Stayed 3 nights in Feb 2024

8/10 Good

D

Liked: Cleanliness, staff & service
Small room
The hotel is in a good location. The staff were all very helpful. The room was extremely small but had everything we needed. We took a shuttle from the airport but when we returned we used the metro as the reception staff helped guide us to use it.
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Hotel, near Chinatown and 7-Eleven.
Stayed 1 night in Jan 2024

8/10 Good

fermin

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

8/10 Good

MARITES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is clean. Staff are helpful and kind. The location of the hotel is excellent.
Stayed 3 nights in Jan 2024