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Grand Hyatt Kauai Resort and Spa

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Grand Hyatt Kauai Resort and Spa

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
View from room
Dinner served, Hawaiian cuisine, beach views
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • Bar
The current price is NZ$1,696
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
1571 Poipu Road, Koloa, HI, 96756
  • Poipu Bay Golf Course
    ‪3 min walk‬
  • Shipwreck Beach
    ‪8 min walk‬
  • Poipu Beach
    ‪20 min walk‬
  • Lihue, HI (LIH)
    ‪28 min drive‬

Room options

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Dining room

Royal Suite

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 139 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | View from room

Grand Suite

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 107 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Garden View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View (Bathtub)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Partial Ocean View (Bathtub)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Pool Suite)

Suite (Pool Suite) | Living area

Suite (Pool Suite)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Shower)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Garden View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room (1 King Bed Club Access)

Hypo-allergenic bedding, in-room safe, blackout curtains

Club Room (1 King Bed Club Access)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Koloa

A luxury stay in Koloa awaits you at Grand Hyatt Kauai Resort and Spa. Within a short 5-minute stroll, you'll find Poipu Bay Golf Course and Maha'ulepu Heritage Trail. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering at Anara Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The seafood restaurant, Tidepools, serves Hawaiian cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach and enjoy the 2 outdoor tennis courts, golf course and 24-hour gym. Other amenities include free Wi-Fi in public areas, a lazy river and a sauna. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4.5-property class Poipu hotel include Poipu Beach and National Tropical Botanical Garden.

What's nearby

  • Poipu Bay Golf Course - 3 min walk - 0.3 km
  • Shipwreck Beach - 8 min walk - 0.7 km
  • Poipu Beach - 20 min walk - 1.7 km
  • Lawai Beach - 8 min drive - 4.3 km
  • National Tropical Botanical Garden - 11 min drive - 6.1 km

Getting around

  • Lihue, HI (LIH) - 28 min drive

Restaurants

  • ‪Poipu Shopping Village - ‬4 min drive
  • ‪Brennecke's Beach Center - ‬20 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Bubba Burgers - ‬5 min drive
  • ‪Keoki's Paradise - ‬4 min drive

About this property

Grand Hyatt Kauai Resort and Spa

Luxury hotel on the beach, with 3 outdoor pools
As a guest of Grand Hyatt Kauai Resort and Spa, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 64002 square feet (5946 square metres) and includes conference space. A 24-hour health club, a sauna, and spa services are also featured at the luxury Grand Hyatt Kauai Resort and Spa. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Koloa hotel.

  • 605 guestrooms or units
  • 6 levels
  • 2 bars by the pool
  • 2 coffee shops
  • Conference rooms
  • 64002 sq ft of conference space
  • 5946 sq. m of conference space
  • Built in 1990
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hyatt Kauai Resort and Spa offers 605 accommodations with espresso makers and a safe. Rooms open to furnished lanais. 65-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Koloa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Anara Spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Japanese, Portuguese, Spanish

Similar properties

3 outdoor pools, open 7:30 AM to 10:00 PM, pool cabanas (surcharge)

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4.7 out of 5, Exceptional, 1,003 reviews
The price is NZ$1,240
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Uncovered valet parking on site (USD 47.18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 24 to 55 per person
  • 2 coffee shops/cafes
  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Hale Nalu
  • Ilima Terrace
  • Seaview Terrace
  • Stevenson's Library
  • Tidepools

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 24-hour pool access
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Microwave on request
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 64,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 64.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24 to 55 per person
  • Valet parking fee: USD 47.18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-370-2400-01
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-207-370-2400-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pool access is available 24 hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Kauai
Grand Hyatt Kauai Koloa
Grand Hyatt Kauai Resort
Grand Hyatt Kauai Resort Koloa
Grand Hyatt Resort Kauai
Hyatt Grand Kauai
Hyatt Kauai
Hyatt Kauai Resort
Hyatt Resort Kauai
Kauai Grand Hyatt
Grand Hyatt Kauai Resort Spa

Frequently asked questions

What is the cancellation policy at Grand Hyatt Kauai Resort and Spa?

Grand Hyatt Kauai Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Kauai Resort and Spa?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Kauai Resort and Spa on 20 Apr 2025 start from NZ$1,582.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Kauai Resort and Spa?

Yep, Grand Hyatt Kauai Resort and Spa has a free self car park. Additionally there is uncovered valet parking with in/out privileges for USD 47.18 per day.

Are there any beaches close to Grand Hyatt Kauai Resort and Spa?

Yep, Grand Hyatt Kauai Resort and Spa is a short 20-minute walk from Poipu Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find water sports equipment and boat tours.

Is there a spa on site at Grand Hyatt Kauai Resort and Spa?

Yep, Anara Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Hyatt Kauai Resort and Spa have a pool?

Yep, and guests love it! Grand Hyatt Kauai Resort and Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 24 hours.

Does Grand Hyatt Kauai Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Hyatt Kauai Resort and Spa?

Grand Hyatt Kauai Resort and Spa features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes Grand Hyatt Kauai Resort and Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Kauai Resort and Spa.

Is Grand Hyatt Kauai Resort and Spa family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Kauai Resort and Spa is a hit with families.

Does Grand Hyatt Kauai Resort and Spa serve breakfast?

Sure does, cooked-to-order brekkie is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Kauai Resort and Spa?

No, Grand Hyatt Kauai Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Kauai Resort and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Hawaiian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Kauai Resort and Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Kauai Resort and Spa?

No, only service animals are allowed.

Is there a golf course on site at Grand Hyatt Kauai Resort and Spa?

There isn't one on site, but Poipu Bay Golf Course is a short 3-minute walk away.

Grand Hyatt Kauai Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1003 reviews
Rating 8 - Good. 165 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here 5.5 years after our honeymoon. Only stayed one night as we were island hopping. Made me appreciate this place even more. Yes it is pricey but the staff would do pretty much anything for you. All expectations were met and exceeded. Kudos again to this Hyatt property
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Tana

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff from the front desk to the sundries store were NOT customer service stars at all, there was an undertone of job misery throughout, which is terrible to be around. I would also say that, while billed (and billed $$) as a luxury resort, this Grand Hyatt needs to do better - everything from the door to our room to the poolside chairs need some updating - it’s getting a little old/tattered. This is basically a cruise ship on land and anything besides ice and water were extra charges - FYI. Breakfast buffet was really good with so many options besides just “breakfast food”. The resort is family friendly which is great, but lots of babies and little kids through out all pools (including the “adult” pool). Overall this place doesn’t live up to expectations or price - just being honest. Kauai and it’s weather and scenery were certainly 5 stars though!
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianne

Stayed 4 nights in Nov 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Loved Grand Hyatt-Kauai
We loved the Hotel Aminities, So we will definitely be back here at the Grand Hyatt-Kauai.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for kids/family. Great experience. Fun pools, lazy river, kids pool, adult pool, slides, walk to beach.. beautiful hotel. Friendly staff. Must visit and stay!!)
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise! Absolutely stunning
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property!! Ive never stayed at such a gorgeous and well taken care of resort 😍 We loved our atay and cant wait to come back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's truly Grand both in size and amenities. A must stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 6 nights in Oct 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a really nice place would come back
Stayed 8 nights in Oct 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely resort
Stayed 1 night in Aug 2024

8/10 Good

Molly

Stayed 7 nights in Sep 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is a beautiful resort! The staff was very welcoming and friendly! Would definitely stay here again!
Stayed 5 nights in Sep 2024

10/10 Excellent

Bunnaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is amazing. People are friendly , some are anyways. Although I am not sure why some are not . They are on vacation . If they are not happy , don’t go on vacation . Come on people . Wow
Stayed 2 nights in Oct 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly the nicest resort facility on Kauai
Stayed 8 nights in Sep 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Grand Hyatt in Kauai for our honeymoon and it was the most incredible experience. The hotel was beautiful and everything we could want for our honeymoon. The location was perfect for all of the activities we had planned. The staff was very kind and accommodating.
Stayed 7 nights in Sep 2024

10/10 Excellent

Midori Anne

Travelled with family
Liked: Amenities
Fantastic
Stayed 4 nights in Aug 2024

8/10 Good

Sean O

Stayed 2 nights in Aug 2024

10/10 Excellent

Lourdes torres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magical place!
Everything about this place is magical! the logon e fabulous giant pool, staff are super friendly caring and professional. Food at the restaurant is outstanding.
Stayed 1 night in Sep 2024