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Aston Maui Kaanapali Villas

3.0 star property
Beachfront, with full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Aston Maui Kaanapali Villas

Exterior
Exterior
Premium Hotel Room
50-inch LCD TV with cable channels, TV
Coffee/tea maker

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Hot tub
  • Gym
  • Pool
  • Bar
    Bar

Explore the area

Map
45 Kai Ala Dr, Lahaina, HI, 96761
  • May's Beach
    9 min walk
  • Kahekili Beach
    11 min walk
  • Kaanapali Beach
    13 min walk
  • Kapalua, HI (JHM-West Maui)
    6 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom, Garden View

Deluxe Room, 1 Bedroom, Garden View

Deluxe Room, 1 Bedroom, Garden View

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, 1 Bedroom, Garden View

Premium Room, 1 Bedroom, Garden View

Premium Room, 1 Bedroom, Garden View

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Hotel Room - EXT

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Hotel Room - EXT

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
  • Studio
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Hotel Room

Deluxe Hotel Room

Deluxe Hotel Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
  • 48 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Hotel Room

Premium Hotel Room

Premium Hotel Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
  • 48 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Studio, Garden View

Deluxe Studio, Garden View

Deluxe Studio, Garden View

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 61 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Studio, Garden View

Premium Studio, Garden View

Premium Studio, Garden View

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 61 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio, Ocean View

Studio, Ocean View | Living area

Studio, Ocean View

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 61 sq m
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 85 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio (Oceanside)

Studio (Oceanside) | View from room

Studio (Oceanside)

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 61 sq m
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Hotel Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Hotel Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Egyptian cotton bed sheets
Pillow-top bed
  • 48 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 Bedroom, Garden View

Room, 1 Bedroom, Garden View

Room, 1 Bedroom, Garden View

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio, Garden View

Studio, Garden View | Living area

Studio, Garden View

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 61 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior
Royal Lahaina Resort & Bungalows
Pool
Spa
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (1171)
The price is NZ$860
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Royal Lahaina Resort & Bungalows

About the area

Kaanapali

At Aston Maui Kaanapali Villas you'll be 1.1 km (0.7 mi) from Kaanapali Beach and 2 km (1.3 mi) from Whalers Village. Highlights at this beachfront aparthotel include 2 outdoor swimming pools, 2 hot tubs and a full-service spa. .Each apartment is individually decorated and features an LCD TV with cable channels, along with a balcony, a coffee/tea maker and a ceiling fan. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A safe, a hairdryer and an iron/ironing board are also available. Housekeeping is available on request. .The restaurant, Castaway Café, is open for breakfast, brunch, lunch and dinner. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site 24-hour gym and kids' swimming pool. Other amenities include coffee/tea in a common area, spa services and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of limited parking. .With a stay at this Kaanapali aparthotel, you'll be 8 km (5 mi) from Napili Bay.
View more Aparthotels in KaanapaliOpens in a new window

What's nearby

  • Kahekili Beach - 11 min walk
  • Kaanapali Beach - 13 min walk
  • Black Rock - 17 min walk
  • Kaanapali Kai Course at Kaanapali Golf Resort - 4 min drive
  • Whalers Village - 5 min drive

Getting around

  • Kahului, HI (OGG) - 45 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬5 min drive
  • ‪Hula Grill Kaanapali - ‬5 min drive
  • ‪Leilani's on the Beach - ‬5 min drive
  • ‪Duke's Beach House - ‬16 min walk
  • ‪Island Vintage Coffee - ‬4 min drive

About this property

Aston Maui Kaanapali Villas

Beachfront, with full-service spa
Aston Maui Kaanapali Villas offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a 24-hour fitness centre and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Spa services, a library, and a terrace are also featured at Aston Maui Kaanapali Villas.

Smoking is allowed in designated areas at this Kaanapali aparthotel.

  • 183 guestrooms or units
  • 2 levels
  • 5 buildings
  • Conference rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Aston Maui Kaanapali Villas offers 183 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Spa La Mer. The spa is open daily.

Languages

English

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • 2 outdoor pools
  • 2 spa tubs
  • Full-service spa

Parking and transport

  • Car not required
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free cot

Restaurants on site

  • Castaway Café

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 14.95 to 20.50 for adults and USD 10.95 to 12.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed: USD 30 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • Near a train station
  • Near the airport
  • On the waterfront

Things to do

  • 24-hour gym
  • Children's pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 183 units
  • 2 floors
  • 5 buildings
  • Banquet hall
  • Garden
  • Housekeeping (on request)
  • Individual decor

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 47.17 per accommodation, per stay
  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.95 to 20.50 for adults and USD 10.95 to 12.95 for children
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property Registration Number GE-122-744-2176-01 TA-122-744-2176-01 GE-169-282-8672-01 TA-169-282-8672-01 GE-106-625-4336-01 TA-106-625-4336-01 GE-117-074-5344-01 TA-117-074-5344-01 GE-117-074-5344-01 TA-117-074-5344-01 GE-130-107-0848-01 TA-130-107-0848-01 GE-016-846-1312-01 TA-016-846-1312-01 GE-157-522-9440-01 TA-157-522-9440-01 GE-081-246-6176-01 TA-081-246-6176-01 GE-073-309-1840-01 TA-073-309-1840-01 GE-203-945-7792-01 TA-203-945-7792-01 GE-116-418-9696-01 TA-116-418-9696-01 GE-169-294-6432-01 TA-169-294-6432-01 GE-049-585-1520-01 TA-049-585-1520-01 GE-203-945-7792-01 TA-203-945-7792-01 GE-196-600-6272-01 TA-196-600-6272-01 GE-115-045-3760-01 TA-115-045-3760-01 GE-029-945-2416-01 TA-029-945-2416-01 GE-097-620-1728-01 TA-097-620-1728-01 GE-188-724-4288-01 TA-188-724-4288-01 GE-191-721-0624-01 TA-191-721-0624-01 GE-128-461-4144-01 TA-128-461-4144-01 GE-128-461-4144-01 TA-128-461-4144-01 GE-027-411-4560-01 TA-027-411-4560-01 GE-195-169-8944-01 TA-195-169-8944-01 GE-121-638-2976-01 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We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aston Kaanapali Villas
Aston Kaanapali Villas Maui
Aston Maui Kaanapali Villas
Aston Maui Villas
Aston Maui Villas Condo
Aston Maui Villas Condo Kaanapali
Kaanapali Aston Villas
Kaanapali Maui Villas
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Frequently asked questions

What is the cancellation policy at Aston Maui Kaanapali Villas?

Aston Maui Kaanapali Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aston Maui Kaanapali Villas?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Aston Maui Kaanapali Villas on 15 Nov 2024 start from NZ$589.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aston Maui Kaanapali Villas?

Onsite parking is limited.

Are there any beaches close to Aston Maui Kaanapali Villas?

Yep, Aston Maui Kaanapali Villas is a short 13-minute walk from Kaanapali Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Aston Maui Kaanapali Villas?

Yep, Spa La Mer is available for guests.

Does Aston Maui Kaanapali Villas have a pool?

Aston Maui Kaanapali Villas has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Aston Maui Kaanapali Villas?

This property features 2 outdoor pools, as well as pillowtop beds and premium bedding.

What makes Aston Maui Kaanapali Villas a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Aston Maui Kaanapali Villas.

Is Aston Maui Kaanapali Villas family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Aston Maui Kaanapali Villas is a hit with families.

Does Aston Maui Kaanapali Villas serve breakfast?

Sure does, cooked-to-order breakfast is offered daily from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Aston Maui Kaanapali Villas?

No, Aston Maui Kaanapali Villas does not offer an airport shuttle service.

Is there a bar or restaurant at Aston Maui Kaanapali Villas?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Aston Maui Kaanapali Villas?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Aston Maui Kaanapali Villas?

No, pets are not allowed.

Aston Maui Kaanapali Villas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1177 out of 2290 reviews" "
Rating 8 - Good. 775 out of 2290 reviews" "
Rating 6 - Okay. 214 out of 2290 reviews" "
Rating 4 - Poor. 72 out of 2290 reviews" "
Rating 2 - Terrible. 52 out of 2290 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luz M

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Christine, Cary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly..strange that concierge didn’t know where the fitness/laundry facilities were located on property?? And the cocktails need improvement
Stayed 8 nights in Jul 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, perfect beach and fun pool. Castaway is too expensive and I wish they had a few spices and/or condiments or a small convenience store on site for kitchen cooking.
Stayed 10 nights in Jul 2024

10/10 Excellent

NAYRA

Liked: Cleanliness, property conditions & facilities
Went here for my anniversary it was amazing and beautiful the beach is very accessible and clean so is the hotel the staff was so friendly and welcoming and helped us get around by showing us a trolly that you can get around to different hotels and shops with they also have rentals right by the pool for cabanas, snorkeling gear, etc and the castaway restaurant had the best views you can see dolphins in the morning and the best view for sunset at night I will definitely be returning.
Stayed 5 nights in Jul 2024

10/10 Excellent

Heather

Relaxed atmosphere, beautiful gardens, condo was perfect for our family! Perfect beach in front, gorgeous!
Stayed 7 nights in Jul 2024

10/10 Excellent

Niklas

Stayed 14 nights in Jul 2024

10/10 Excellent

Roxanne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Staff as always was amazing and quick with help! Definitely going to be our go to spot everytime we come out to visit family!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Miranda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Mayra

Stayed 2 nights in Jul 2024

8/10 Good

Chad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Needs some upgrades but well worth a stay.
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Martin Marion

Stayed 5 nights in Jul 2024

6/10 Okay

MICHAEL JOSEPH

Travelled with family, Travelled with group
Disliked: Cleanliness
Roaches inside the property every night
Stayed 10 nights in Jul 2024

10/10 Excellent

Sanela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Jul 2024

8/10 Good

Amber

Travelled with family
The best part of this location is it is beach front and away from the boats coming to shore.
Stayed 5 nights in Jul 2024

6/10 Okay

Lilly

Travelled with partner
The shower was the best part of the room. The floor tiles appear old and makes the room feel dirty. It would have been nice to not have the trash containers right outside our door. The front desk staff and concierge were very friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Annie Fernandez

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not as crowded, good service
Stayed 11 nights in Jul 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a very nice stay. I would say that the walls (we stayed in Banyan) should be cleaned of mold and stairs and walkways need to be swept.
Stayed 7 nights in Jul 2024

10/10 Excellent

ADRIAN

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sonoe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It has very relax, old Hawaii atmosphere. I loved it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great as well the staff. My only issue is with cheap tickets. Horrible customer service no one on the phone wants to listen or help. Won’t book through cheap tickets again. But would stay at the villas again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Par L, San Antonio

Liked: Cleanliness, property conditions & facilities
Best place ive stayed at in a long time. Loved that old Hawaii-feeling of the property. Quiet Clean Beaitiful Gardens and poolareas. Beach around the corner. Ill make sure to stay here on my next trip to Maui
Stayed 10 nights in Jul 2024

4/10 Poor

Janene

Travelled with partner
Liked: Property conditions & facilities
We checked to have two queen beds, and only ended up with one. The employee named Dana said that it was just a "request" not a "reservation." We asked to switch rooms, even later on in the week, but she wanted to continue to argue with us and tell us we didn't have that reservation, even though I had even called the hotel prior to our arrival. to confirm. We got several surveys from management, but no one ever responded to our dissatisfaction. I ended up having to sleep in a pullout bed with thin mattress the week, and threw my back out. Not the kind of service I was expecting from a high-rated resort. Also, there is only one dining option with a limited menu, and the Wi-Fi and phone service did not work in our room. We were told to use our neighbor's Wi-Fi, which also didn't work, or walk down to the lobby each time we needed it. On the flip side, it was quiet and beautiful, and the other employees we encountered were friendly. Convenient to take the trolley down to Whaler's Village for better dining options.
Stayed 8 nights in Jul 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is so nice like having your stress relieved.
Stayed 5 nights in Jul 2024