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Courtyard by Marriott King Kamehameha's Kona Beach Hotel

3.5 star property
On beach with outdoor pool, near Kailua-Kona Wharf

Photo gallery for Courtyard by Marriott King Kamehameha's Kona Beach Hotel

In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity
Lobby lounge
Front of property - evening/night
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Spa
The current price is NZ$602
includes taxes & fees
4 May - 5 May

Explore the area

Map
75-5660 Palani Road, Kailua-Kona, HI, 96740
  • Kailua-Kona Wharf
    ‪2 min walk‬
  • Kailua Pier
    ‪3 min walk‬
  • Old Kona Airport State Recreation Area
    ‪10 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony, Mountain View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony, Resort View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Resort View (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Resort View

Room, 1 King Bed with Sofa bed, Balcony, Resort View

Room, 1 King Bed with Sofa bed, Balcony, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Resort view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Oceanfront

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Balcony, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • Ocean view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Resort view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Ocean view
  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Balcony view

Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • 27.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Oceanfront

Room, 1 King Bed with Sofa bed, Balcony, Oceanfront

Room, 1 King Bed with Sofa bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Ocean view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Ocean view
  • 26.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Ocean view
  • 27.7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Mountain View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony, Resort View (Mobility Accessible)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Kailua-Kona

Courtyard by Marriott King Kamehameha's Kona Beach Hotel places you steps from Kailua-Kona Wharf and within a short 5-minute stroll of Kailua Pier. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to The Spa can include deep-tissue massages, beachside massages and body wraps along with access to the sauna and steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the 2 outdoor tennis courts, gym and Hot tub. 10 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this 3.5-property class Historic Kailua Village hotel, you'll be 0.9 km (0.5 mi) from Old Kona Airport State Recreation Area and 4.7 km (2.9 mi) from Kaloko-Honokohau National Historical Park.

What's nearby

  • Kailua-Kona Wharf - 2 min walk - 0.2 km
  • Kamakahonu Beach - 3 min walk - 0.3 km
  • Kailua Pier - 3 min walk - 0.3 km
  • Old Kona Airport State Recreation Area - 10 min walk - 0.9 km
  • Magic Sands Beach - 10 min drive - 7.0 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 17 min drive

Restaurants

  • ‪Fish Hopper - ‬3 min walk
  • ‪Kona Brewing Co & Brewpub - ‬7 min walk
  • ‪Scandinavian Shave Ice - ‬5 min walk
  • ‪Kona Wave Cafe - ‬1 min walk
  • ‪Papa Kona Restaurant & Bar - ‬4 min walk

About this property

Courtyard by Marriott King Kamehameha's Kona Beach Hotel

On beach with outdoor pool, near Kailua-Kona Wharf
Courtyard by Marriott King Kamehameha's Kona Beach Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. A hot tub, a fitness centre, and spa services are also featured at the business-friendly Courtyard by Marriott King Kamehameha's Kona Beach Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Kailua-Kona hotel.

  • 452 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 0 sq. m of conference space
  • Deli
  • Towels for the beach
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Courtyard by Marriott King Kamehameha's Kona Beach Hotel offers 452 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished lanais. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Japanese

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The price is NZ$441
includes taxes & fees
29 Apr - 30 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 35 per day; includes in/out privileges)
  • Valet parking on site (USD 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 32 for adults and USD 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • Shopping
  • Tennis lessons
  • Yoga classes

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.96 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 32.00 for adults and from USD 16.00 for children
  • Self-parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE 174-106-6240-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is GE 174-106-6240-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard King Kamehameha's
Courtyard King Kamehameha's Kona Beach
Hotel King Kamehameha's Kona Beach
Marriott King Kamehameha's Kona Beach Hotel
Courtyard Marriott King Kamehameha's Kona Beach Hotel
Courtyard by Marriott King Kamehameha's Kona Beach Hotel Hotel

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

Courtyard by Marriott King Kamehameha's Kona Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott King Kamehameha's Kona Beach Hotel on 4 May 2025 start from NZ$558.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

Yep, Courtyard by Marriott King Kamehameha's Kona Beach Hotel has a self car park with in/out privileges for USD 35 per day.

Are there any beaches close to Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

Yep, Courtyard by Marriott King Kamehameha's Kona Beach Hotel is a short 3-minute walk from Kamakahonu Beach. Fun beach activities include snorkelling, windsurfing and body boarding. You can also find boat tours.

Is there a spa on site at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

Yep, The Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Courtyard by Marriott King Kamehameha's Kona Beach Hotel have a pool?

Courtyard by Marriott King Kamehameha's Kona Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

Courtyard by Marriott King Kamehameha's Kona Beach Hotel features a full-service spa, an outdoor pool and 2 restaurants.

What makes Courtyard by Marriott King Kamehameha's Kona Beach Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at Courtyard by Marriott King Kamehameha's Kona Beach Hotel.

Is Courtyard by Marriott King Kamehameha's Kona Beach Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott King Kamehameha's Kona Beach Hotel is a hit with families.

Does Courtyard by Marriott King Kamehameha's Kona Beach Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

No, Courtyard by Marriott King Kamehameha's Kona Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

No, pets are not allowed.

Is there a golf course on site at Courtyard by Marriott King Kamehameha's Kona Beach Hotel?

There isn't one on site, but Swing Zone is a short 16-minute walk away.

Courtyard by Marriott King Kamehameha's Kona Beach Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Justin alan

Liked: Staff & service, property conditions & facilities
Close to town is what it has to offer
Stayed 5 nights in Dec 2024

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is in a great location, close to restaurants and shopping. It has a great little beach where you can swim in the ocean. However, there was black mold in the bathroom.
Stayed 4 nights in Jan 2025

6/10 Okay

Hayriye Ipek

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are only fully cleaned once every 4 days. You have to request daily chg of towels and trash Collection every day that you want that. The grounds are not maintained well. The hallways grounds have 0 maintenance. It’s super expensive for a hotel that doesn’t get cleaned often esp a Marriott. The beach is overcrowded and the water murky bc of overcrowding.
Stayed 8 nights in Dec 2024

8/10 Good

Julie, Glenview

Travelled with family
Liked: Staff & service
I felt like it needed some upgrades. I paid for a ocean front view, but had to lean across the balcony to see the water.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented
Stayed 5 nights in Dec 2024

6/10 Okay

Sanjiv, Highlands Ranch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was alright. The Reception could not pull our info Marriott Bonvoy account using my name and last name. So bummed about that. Also they charged us destination and parking every day of the week. They should have discounted or given free parking considering we bought for a week. The room was not exactly an Ocean View. It was a Partial Ocean View. Not happy about that. They need to put pictures of the exact room they are selling. Room Service was every other day.
Stayed 7 nights in Dec 2024

6/10 Okay

sudhir

Travelled with family
Liked: Staff & service, property conditions & facilities
Felt old, dust on keurig, didn’t like no latch for bathroom door.
Stayed 5 nights in Dec 2024

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, amenities
Imagine ordering a filet mignon and getting a McDonald’s hamburger this is the best example I can think of for this hotel. The room was dirty (hair on shower, mold in several places in the bathroom) and while they did move us the next room had the same issues. The pool area is nice but lots of flys ( understand that can’t always be helped). Everything is walkable but the hotel itself was very disappointing. The breakfast buffet is good but skip Billfish for lunch, service is lacking. Fish Hopper which is a few minutes walk is amazing.
Stayed 5 nights in Dec 2024

6/10 Okay

Faith

Stayed 6 nights in Dec 2024

10/10 Excellent

Kekuhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mahalo for the beautiful stay
Stayed 1 night in Dec 2024

6/10 Okay

Alena

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
the rooms are not cleaned
Stayed 6 nights in Dec 2024

6/10 Okay

Gita

Travelled with partner
Disliked: Amenities
This is a somewhat dated hotel, but I've stayed here for decades because of its proximity to a snorkeling spot that's easy to enter and exit (sand, no rocks). However, this year I noticed a drop in quality. There was no hot water in the sink. The housekeeping failed to clean our room on the schedule they told us they would use, and when I asked about it I got a vague response with some attitude. (I didn't go all Karen on them, I was polite but confused as to why our room hadn't been cleaned. Because we snorkel a lot, we end up dirtying the room more than usual). I also noted for the first time how dated the carpet, building, etc. have become. The location is great but the hotel needs an upgrade and some customer service training. Also notable: the AC is cranked WAY up in the hotel itself. They could save a lot of money by turning the AC down and using the funds to upgrade the hotel :)
Stayed 7 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
The property was great however I did not know there would be a $35 a day parking and $22 amenities fee. It would have been great to know that before my trip. Overall it was a great experience!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Iryna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Michael D

Stayed 3 nights in Nov 2024

8/10 Good

CHarles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hawaii is expensive enough without having to gouge clients $35 a day to park, really felt that was a slap in the face. Hotel is clean, comfortable, and the pool is nice. Nice central location for the town itself. Area is VERY NOISY in the early am if you are in the east tower. Lots of delivery trucks backing up etc.
Stayed 6 nights in Dec 2024

10/10 Excellent

Patrick, Pierceton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Close to everything and has everything that you need for a great vacation getaway.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nafen

Stayed 2 nights in Dec 2024

8/10 Good

Patricia L

Stayed 6 nights in Nov 2024

4/10 Poor

Steve

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First night there the hotbtub was cold & did not work. Numerous guests besides myself reported it to the staff. 4 day i stayed & the tub still WAS NOT REPAIRED!!! Very disappointed with the lack of attention to maintain & keep guests happy. I paid alot of money to stay here for a convention & will let people know on social media to NOT STAY here. They don't fulfill what they advertise. Very disappointed that i stayed there. Not satisfied with the lack of service. Steve Velazquez Tucson Arizona Jandmhandyman89@yahoo.com
Stayed 3 nights in Dec 2024

8/10 Good

Keny

Travelled with partner
Good location
Stayed 4 nights in Dec 2024

8/10 Good

CHUONG, Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

ovadia

Liked: Cleanliness, staff & service, property conditions & facilities
By the Ali'i Drive, lits of trendy dining options.
Stayed 10 nights in Nov 2024